Employment Opportunities

We are a growing business within the IT & Telecommunication Sector, based in Galashiels who are currently looking for a talented IT Engineer to join our busy support team. This is a full-time position with excellent progression opportunities.

Specific duties include:

  • Managing and supporting clients’ Servers, PC’s and Network equipment
  • Build and configuration of new solutions
  • Installation of new solutions at client offices
  • Troubleshooting issues with technologies such as:
    • Connectivity – Routers, VPNs, Firewall rules
    • Networks – VLANS, Managed Switches, Performance bottlenecks
    • Servers – RAID, Virtualization – inc Exchange, SQL
    • Backups – configuration, data recovery

Essential Skills & Experience:

  • Proven IT Support experience including diagnosing, repairing and solving hardware/software server and network related issues
  • Proven previous experience in a customer facing role and excellent customer service and communication skills
  • Ability to explain information in a professional and appropriate manner to clients of differing levels of technical knowledge
  • Able to quickly learn new skills in a fast-paced environment and demonstrate an interest in new technologies such as Windows 10, and the latest features in SharePoint and Office 365
  • Ability to work and remain calm under pressure
  • Demonstrate accuracy and attention to detail in work, and a desire to ensure the highest standards are maintained
  • Ability to schedule tasks, meet deadlines, work unsupervised and set/follow procedures
  • Full Driving License – this role will involve travel

Desirable technical knowledge/experience:

  • Windows Server 2008, 2012, 2016 & 2019 including Active Directory, File Permissions, DHCP/DNS services, Backup & Recovery and Group Policy
  • Microsoft Exchange 2010/2013/2016/2019/Office365 and their related client devices
  • Microsoft SQL, IIS, SharePoint, RDS and other server-related solutions
  • Virtualisation solutions such as Hyper-V
  • Networking principles such as VLANs and VPNs would be desirable.
  • Education to at least A-Level standard with formal IT qualifications (MCSE, MCITP, CCNA etc).
  • ITIL Foundation is desirable but not necessary

Applications including a CV should be made in writing to June Wilson, GB Technologies Ltd, Netherdale Industrial Estate Galashiels TD1 3EY june@gbtechnologies.co.uk

Closing Date: Monday 29th April 2019

Apply Now!